FAQ

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How Do I Schedule an Appointment?
Appointments can be scheduled online at www.dtlaclean.com. If you don't see a time that works for you, please contact our office by phone, text, ...
Thu, 25 Feb, 2016 at 1:18 PM
What is the service fee?
We base our fee to refresh your loft on several factors such as the size of your loft, the number of bathrooms and whether or not you have pets.  After year...
Mon, 5 Feb, 2018 at 10:12 PM
How do I pay?
When you schedule your service, you will be asked to enter your credit card information. Your card will be charged at 7 PM the evening the service was com...
Mon, 5 Feb, 2018 at 10:25 PM
What does a bathroom cleaning cover?
When we clean the bathroom we: Clean the toilet, sink, bathtub/shower Clean all counter tops Sweep and mop floors Clean mirrors and shower doors Wipe down...
Tue, 8 Mar, 2016 at 11:17 AM
What does a kitchen cleaning cover?
When we clean the kitchen we: Clean counter tops, stove top and sink Sweep and mop the floor Wipe down exterior of cabinets, fridge, and dishwasher Wash t...
Tue, 8 Mar, 2016 at 11:18 AM
Your supplies or ours?
We prefer to use our supplies because we know what works. There is no additional cost for our supplies. We typically use earth friendly products similar to ...
Sat, 19 Aug, 2017 at 3:02 AM
How long will the cleaning take?
We have perfected the bathroom and kitchen cleaning method to ensure we get a deep clean in a short amount of time. If it has been a while since your last d...
Tue, 25 Jun, 2019 at 4:58 PM
Do I need to be home for the cleaning?
We prefer that you are present for the first cleaning so we can answer any questions you might have and you can oversee our work. After that first time, w...
Tue, 8 Mar, 2016 at 11:20 AM
How will I identify the Oranges and Lemons team?
The Oranges and Lemons team that will be cleaning your unit will wear a uniform with the Oranges and Lemons logo. The team consists of two individuals who...
Tue, 8 Mar, 2016 at 11:21 AM
I need my whole loft cleaned. Can you help me?
Yes, we can help. Use our fair price tool for an instant quote
Tue, 8 Mar, 2016 at 11:23 AM